Services
Support
Every expansion joint by Kompenz-Elastic™ is supplied together with a package of technical documents. Standard package of documents consists of the following information:
- Data sheet with dimensions, form, applied materials and operation parameters.
- Every fabric expansion joint has individual identification number that can be used to restore data for the
following orders. - Installation instruction of fabric expansion joint.
- Storage instruction of fabric expansion joint.
- Service instruction of fabric expansion joint.
If necessary we can supply the following documents that have to be mentioned in the production order:
- Individual service instruction of fabric expansion joint.
- Individual installation instruction of fabric expansion joint.
- Detailed drawings of all constituent parts of expansion joint.
- Test results of fabric expansion joint.
- Documents in English, German and other languages.
Documents are supplied in PDF format. In case you need printed documents it has to be mentioned in the order as well as the number of copies.
Services
- On-site measuring and project design
Production equipment is quite individual. That is why our qualified engineers are ready to come and measure everything on-site, find out all details of operation conditions and prepare scheme design of the expansion joint together with you.
- Supervised installation service
Our customers often have questions if assembly of expansion joint or connection of dissembled expansion joint is correct. Our installation supervisors will consult you on-site, connect expansion joints and answer all the questions you are interested in.
- Installation ofexpansion joint
Recent trends in the operation of industrial facilities have led to new forms of management when companies are engaged only in the narrow issue of exploitation transferring all the functions of service and maintenance to subcontracting organizations. That is why we provide full cycle of installation services of expansion joints including welding and mechanical works.
- Delivery to anywhere in the world
We are ready to organize the delivery of our products anywhere in the world by any means of transport to your warehouse.
Thermal expansion joints: selection, delivery, installation and service
When choosing thermal expansion joint it is necessary to consider such parameters as size of the expansion joint and its future place of application. If you have any problems with the selection or any questions, contact our specialists in “Kompenz-Elastic” by telephone
We believe that good service is a complex of activities that will help you starting from scheme design to installation. Therefore, we provide not only the standard instructions but also additional documents, not only advise on the installation and installation of expansion joints but also full control over the process.
We want our customers to receive the best quality service that is why we have individual approach to the development of each project taking into account the specifics of your production and carefully following the schedule.
